The New One Minute Manager Book Summary

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Key Insights

Management styles can be tricky to perfect. 

Everyone has a different idea about what makes a good manager. 

But, there are some qualities we can all agree on. A good manager must be able to lead, be time-efficient, and be a role model to their employees. 

“Our Manager makes sure we know what good performance looks like because he shows us. In other words, expectations are clear to both of us.”- Ken Blanchard 

In Ken Blanchard and Spencer Johnson’s, “The New One Minute Manager,” they create a narrative that follows the story of an employee in the search of an effective manager to learn from. The character goes from employee to employee to learn the tips and tricks of effective management. 

At the end of the narrative, the employee becomes an effective manager and gets the opportunity to show someone else the ropes. 

These insights into management will help you to understand why rewarding gradual progress and immediate feedback to your employees is important. It will also solidify the idea that there must be a common goal within a company’s team. 

Managers Should Be Observers

There are different kinds of managers in the world. There are some who only focus on results and rely on data such as profits and revenue. These managers are often looked at as tough and unkind. 

Then, there are managers that are focused on their staff. Those managers are seen as encouraging and supporting. But, oftentimes, the process slows down and changes in a company take longer than they should. 

The best managers around are hands-off managers. These are managers that are not participatory and merely just observe. This allows people to mostly manage themselves. And, there is a balance between the interest of the people and the results being produced. 

Managers are responsible for a lot. So one wrong mistake and the company could go down the hole. 

It has been proven that 70% of employee engagement is directly correlated to their manager’s management style. And, employee engagement is important if a company wants to meet its goals and move forward. 

The most engaged employees are the ones who are encouraged and allowed to use their best skills every day. Employees want to feel proud and challenged. 

Letting employees solve their own problems and make their own decisions will help to keep them active and engaged. 

One Minute Goals

One minute goals are goals that are created by the employee. But, the manager must agree. These goals are written down each on a separate piece of paper with a deadline. The goals are designed to be evaluated within one minute. 

There should only be a few goals. But, these goals should be the ones making the most impact. The pieces of paper are meant to keep the employee on track with daily goals. 

A good example of this is the beginning of a marketing campaign. The long-term goal for an employee might be to create an advertisement banner for the company’s window display. One of the employee’s goals could be to research different banner-makers in the area to see where they...

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