Striking a balance between an honest manager keen on delivering constructive criticism and being admired and appreciated as a member of the team can be challenging, but doing so is the hallmark of being a “kickass boss”. Being honest and objective in delivering feedback to employees fosters trust and reduces the likelihood employees will take feedback as personal attacks. Know how to approach and utilize the talents of the three major employee types: superstars, rockstars and falling stars. Moreover, when firing an employee, do so in a manner that won’t threaten the company culture or working dynamic among other employees.
About the author
Kim Scott is the co-founder of Candor, Inc. Her career focus has been on helping managers and employees create work environments where they enjoy working together and do so effectively. As a former Google and Apple executive, Scott coaches CEOs on how to remedy ineffective leadership styles.
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