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Hit Refresh book summary

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Hit Refresh by Satya Nadella, Greg Shaw, and Jill Tracie Nichols

Key Insights

When Satya Nadella took over Microsoft as its third CEO, Microsoft was lagging behind its competitors and in danger of becoming obsolete. To save the company, Nadella decided to “hit refresh” by locating the soul of Microsoft’s work and starting anew. In this book, he details how he restored a struggling Microsoft back into a thriving company with deep core values, a healthy company culture, and a mission to make the world a better place through cutting edge technological innovation. In the second half, he details Microsoft’s vision for the future. 

After 24 years at Microsoft, Satya Nadella climbed the ranks and became CEO in 2014.

When Satya Nadella was a boy, chances that he would become CEO of one of the most powerful technology companies in the world were small. He grew up in India,...

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Satya Nadella changed Microsoft by trying to understand its force for good and revisiting its original values. He started by listening to the visions of employees, stakeholders, and competitors. He promoted positive company culture by encouraging collaboration and communication. Under his leadership, Microsoft products quickly became democratized through the creation of Cloud-based applications accessible from nearly every device. He also embraced the idea that technology could transform people’s lives and started to focus on high-potential tools. He emphasized that companies need to protect the rights of their users and that continuing to democratize technology could continue to improve lives around the world.

About the Author

Satya Nadella is the third CEO of Microsoft. Before, he served as the EVP of Microsoft’s Cloud and was responsible for building the company’s computing platforms. He holds a BA from Manipal Institute of Technology, an MS from University of Wisconsin—Milwaukee and an MBA from University of Chicago Booth School of Business. 




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