Emotional Intelligence 2.0 Book Summary

Emotional Intelligence 2.0 Book Summary Preview

Shouldn’t skill and strategy outweigh something seemingly small like people skills in workplace success? Interestingly enough, being able to interact with people successfully and manage your own emotions are two of the most important elements in being able to successfully climb the corporate ladder. Unfortunately, these are skills that aren’t often taught in schools or college courses. Emotional Intelligence 2.0 lays out basic guidelines for developing your emotional intelligence and having more successful relationships with your colleagues.

What is EQ?

EQ is a combination of factors. It involves self-awareness, self-management, social awareness, and relationship management. Self-awareness is your ability to manage and understand your own feelings and behaviors. Self-management is being able to manage your feelings. Social awareness is your ability to understand other people. Relationship management helps you to build successful relationships between yourself and other people in your life. 

Mastering all of these skills can have a direct relationship with your ability to achieve what you’d like to in the workplace. For instance, let's say one of your coworker’s tries to take credit for a difficult project you put a lot of effort into. If you have self-awareness and self-management, you will be able to prevent yourself from having an outburst in the situation (which could limit your credibility) and will also allow you to step back and figure out how to address it best. Here are a few tips for increasing your EQ:

Get to know yourself

Strong moods can lead to dangerous outcomes. Let’s say you’re in a terrible mood: you’ve spilled coffee all over yourself and a project you were working on has hit a major snag. One of your coworker's bursts in to tell you all about her weekend, when you’d much rather concentrate on how to address the snag. Understanding that your bad mood has nothing to do with her is because often we can take our moods out on others. Conversely, think of when you were in a good mood, so you agreed to do something you’d really rather not.

Moods are powerful, and they can control our actions. Preventing yourself from being controlled by your emotions is an important part of EQ. You can do this by checking yourself when you have strong emotional reactions to situations. Understand that moods and emotions are temporary, but the ways we react to them can have lasting consequences.

Create self-management tools

People with emotional intelligence can manage their emotions and are able to balance out being logical and going with their heart or intuition. In the battle between logic and emotion, where do you find you often land? While it is important to make decisions that make rational sense, is purely driven by logic and creates a well-balanced life. People with high emotional intelligence are able to make strong, well thought out decisions. How do they do this? 

One tool to resolve a difficult decision is to make an emotion vs reason list. Draw a table with two columns, and on the emotional side, write down what your emotions are telling you to...

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