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Book of the Day
The Customer Loyalty Loop
To create loyal customers, understand that every stage of a customer’s journey with your brand should be memorable and create a positive narrative around your company name. Understand exactly what sho... Show More
By Noah Fleming
By Alexandra Cavoulacos and Kathryn Minshew
By Sun Tzu
By Bob Woodward
By Richard Rumelt
By Dr. John Gottman and Julie Schwartz Gottman
By Jack Trout and Al Ries
By Irin Carman and Shana Knizhnik
By Tim Ferriss
By Joey Coleman
By Rafi Mohammed
By Marcus Buckingham
By Michael Bungay Stanier
By Paul D. Tieger
By Joseph McCormack
By Zachary Wong
By Satya Nadella
By Ichiro Kishimi and Fumitake Koga
By Philip A. Fisher
By Jeremy Miller
By Jason Fried and David Heinemeier Hansson
By Stephen P. Williams
By Mark Hunter CSP
By Lisette Sutherland and Kirsten Janene-Nelson Wiley
By Anna Wiener
By Stephen Denning